ESD-protected inspection bench at Secondary Solutions

Quality & Compliance

Quality is how we operate every day

At Secondary Solutions, quality is not a certification hanging on a wall—it's the foundation of how we operate every day.

Since 1996, we have supported customers in the medical, military, aerospace, industrial, agricultural, and commercial markets by developing processes, inspections, and documentation tailored to their specific requirements. While SSI is not currently certified to a single quality standard, our quality management practices have been developed to support customers operating under a variety of industry-recognized standards and regulatory requirements.

Requirements we have supported

Over the years, Secondary Solutions has successfully completed projects supporting customer requirements associated with:

  • ISO 9001 Quality Management Systems
  • ISO 13485 Medical Device Manufacturing
  • AS9100 Aerospace Quality Systems
  • IPC-A-610 Electronic Assembly Standards
  • IATF 16949 Automotive Quality Requirements
  • FDA-Regulated Medical Device Programs
  • Military and Defense Manufacturing Requirements
  • Customer-Specific Inspection and Traceability Requirements
  • First Article Inspection (FAI) Programs
  • Process Validation and Qualification Activities

Our quality systems

Our quality systems include documented work instructions, process controls, inspection procedures, training records, lot traceability, corrective action processes, and customer-specific quality documentation when required.

Documented controls

Documented work instructions, process controls and inspection procedures applied consistently across every job.

Traceability & records

Training records, lot traceability and corrective action processes that keep every program accountable.

Customer-specific docs

Quality documentation tailored to your standard or regulatory requirement, provided when required.

We understand that every customer's quality requirements are different. Whether supporting prototype development, low-volume production, or high-volume manufacturing, our goal remains the same: deliver products that meet specifications, ship on time, and exceed customer expectations.

If your project has specific quality, documentation, validation, or regulatory requirements, our team will work with you to determine how Secondary Solutions can support your program.

Not seeing your required standard listed? Contact us. SSI regularly develops customer-specific quality plans, inspection criteria, traceability requirements, and documentation packages to support unique manufacturing programs.

Have specific quality requirements?

Tell us about your program and we'll work with you to determine how we can support your quality, documentation and regulatory needs.

Contact us